Most firm owners did not plan to become the IT department. It happened one request at a time. Someone could not log in. Someone needed a new laptop set up. Someone asked whether the firm had a backup of a file that was lost. All questions that they thought only the owner could answer. Then … Read more
When someone on your team clicks a bad link, the instinct is to blame the person. That instinct is understandable. It is also the wrong place to put your energy. Phishing attacks are not designed to fool careless people. They are designed to fool careful ones. The firm manager who opened what looked like a … Read more
When Everyone Knows the Password, No One Is Accountable Picture this: a paralegal leaves the firm. She had access to the document management system, the billing platform, and the client portal. Her login was shared with two other staff members because it was easier than setting up separate credentials when the software seat count was … Read more
When someone leaves your firm, the work of ending their employment usually gets handled well. Final paycheck, equipment return, exit interview. HR has a process. The separation is documented. The work of ending their access is a different story. For most firms, access revocation is not a defined process. It is a task that gets … Read more
Why “We Have Insurance” Is Not a Cybersecurity Strategy, and What to Do Instead Some firm owners are making a quiet bet right now. They are choosing not to tighten up security because they assume cyber insurance will write the check if something happens. I understand why that feels reasonable. You pay the premiums, you … Read more
Imagine this scenario: A former employee walks out the door today and still has complete access to your client files, emails, billing software, and even your phone system. Frightening, isn’t it? Yet, this is a reality many law firm owners face without even realizing it. Welcome to the critical topic of internal access control, a … Read more
If you’re like most law firm owners or business leaders, you’re always looking for ways to save time and work smarter. Well, OpenAI just rolled out something big: ChatGPT’s Deep Research feature now integrates directly with your Dropbox and OneDrive accounts. Sounds like a win, right? ✅ Now you can pull files from your cloud … Read more
Cybersecurity isn’t just an IT issue. It’s a BUSINESS SURVIVAL issue. Law firms handle some of the most sensitive client data, yet many unknowingly leave gaps in their security that cybercriminals are just waiting to exploit. The problem? Many of these risks aren’t obvious. It’s not just about hackers launching sophisticated attacks, it’s about the … Read more
In the ever-evolving world of business, especially in law and accounting, we often hear the phrase, “Build the people, and the people will build the business.” Recently, I attended an IT and Cybersecurity conference where Dan Martell spoke passionately about this idea. It got me thinking about how it directly relates to what we do … Read more
